Avoid Scams

Protect yourself from common tricks.

Watch Out For These

"Support" Messages

❌ Someone messages you on Discord/Twitter claiming to be Kasanova support

Real facts:

• We never message you first

• We never ask for your seed phrase

• We never ask you to verify anything

Fake Websites

❌ A website that looks like ours but the URL is slightly different

Real facts:

• Our website: kasanova.app

• Save the real link in your bookmarks

• Type it in manually, don't use links from emails

"Verify Your Wallet" Emails

❌ An email saying you need to verify your wallet or it'll be locked

Real facts:

• We never email asking you to verify anything

• We never need to update your wallet remotely

• Don't click links in suspicious emails

Fake Reward Offers

❌ "You won a reward! Click here!" or "You're eligible to claim X KAS!"

Real facts:

• None of these are real

• We don't run random reward programs

• If it sounds too good, it's probably a scam

How to Stay Safe

1. Never share your seed phrase—not even with "support"

2. Check URLs twice—especially in emails

3. Only use official channels—Discord, our website, in-app help

4. Trust your gut—weird feeling? Don't click

If Something Feels Off

• Don't click the link

• Don't share any info

• Ask in our Discord or community

• We're happy to verify

Lost Funds?

If you fell for a scam:

• Blockchain can't be reversed—transactions are permanent

• Contact exchanges: If you're sending to an exchange, tell them immediately

• Learn for next time: Scams teach us to be more careful

Remember

• We're the good guys: We want to help, not trick you

• Real Kasanova support never asks for sensitive info

• You control your wallet—we can't lock or unlock it

Next Steps

• Protect Your Seed Phrase

• Understand Privacy